Frequently Asked Questions
Everything you need to know about your Nobis experience.
What is your standard shipping policy?
We offer complimentary standard shipping on all orders over $150. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.
How do I initiate a return or exchange?
We accept returns and exchanges within 30 days of purchase, provided the items are in original condition with tags attached. You can start the process through our online returns portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, at Nobis, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chain transparency to ensure our products are as kind to the planet as they are to your wardrobe.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes provided in the description.